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It is not unusual for homeowners to be taken aback by the idea of having to spend so much on HVAC system replacements, to the tune of $5,000, in one fell swoop. At Rusty’s Inc. in West Yarmouth, MA, we understand your apprehensions.

It makes sense to use your financial reserves for something else! However, we have a better solution: go for residential and commercial HVAC financing options

Apply for Residential HVAC Financing

Customer delight will always be on top of our list. To better provide you with service that ensures rapid turnaround times and fair evaluations, we introduce you to GreenSky financing solutions. Simply click on "Apply for Instant Financing" button above to prequalify for GreenSky financing through Payzer.

This allows you to make better purchases, reserve credit capacity, and get access to a quick solution in case of an emergency. Contact our sales staff for more information about current promotional offers and financing options.

Service Terms and Conditions

Because of the nature of service repair work, and the lack of signed contracts and specifications, with a verbal request for service, the customer guarantees payment to Rusty's inc. for the requested work performed, while adhering to the terms and conditions as specified below.

All materials are guaranteed to be as specified on the work order.  All work to be completed in a workmanlike manner according to standard industry practices.  Rusty's Inc. will only perform work in which it is insured and licensed to perform.  Our employees are fully covered by Workman's Compensation Insurance.

Unless otherwise specified in writing, all service repair work is guaranteed for a period of 30 days upon completion, free from defects in workmanship and materials. Alterations of repairs by anyone other than Rusty's employees, during the warranty period, will void such warranty. Rusty's Inc. will only be liable for actual work performed, not for situations and damages which result from pre-existing building conditions, work by others, customer restrictions, and scheduling conflicts.

Our current labor rates are $136.00 per hour, billed on a half-hour basis with a one-hour minimum charge.  Work, at this rate, to be performed during regular work hours of 8:00 am to 4:30 pm, Monday through Friday. Any work performed other than normal hours will be billed at $204.00 per hour (1 1/2 times regular charge).  Billable time starts when the service technician is dispatched from his/her previous job, until completion of work at the customer's site.  Rusty's Inc. reserves the right to adjust hourly rates, as needed, in response to changing economical and market indicators.

Unless work has been quoted in writing by Rusty's Inc., all work will be invoiced base on an accrued time, materials, and services basis. Payment, in full, must be received within 30 days of the invoice date.  Disputes in billing charges must be reported to Rusty's Inc. within 30 days of completion.  For disputed invoices reported after the 30-day period, the customer will be responsible for any finance charges accrued on said invoices.

In the event of a default of terms, the customer will be charged the maximum legal rate of interest or service charges at the rate of 1 1/2% per month (18% annually) on all unpaid and delinquent accounts, together with all reasonable collections and attorney's fees, for the collection and enforcement of all delinquent accounts together with all costs thereof. 

Privacy Policy 

Rusty's Inc. only has access to information that you voluntarily give us via email or direct contact from you.  We will not sell or rent this information to anyone.  We will use your information to respond to you, regarding the reason you contacted us.  We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.  You may opt out of any future contacts from us at any time via the email or phone number given on this website.

This website does not collect any personal information.  When making an online payment, you are being directed to our credit card processing partner, Merchant-E, on their secure and encrypted server. When applying for fnancing, you are being directed to Payzer/ Greensky and their secure and encrypted servers.

At Rusty's Inc., we consider the security of your sensitive personal information very important. Only employees who need the information to perform a specific job (i.e.- billing or customer services) are granted access to personally identifiable information.  The computers/servers in which we store personal information are kept in a secure environment.

Our privacy policy may change from time to time, and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 508-775-1303 or via email.    

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